PeakHour
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PeakHour 3 Help & Support
This space is to help you get familiar with PeakHour, how to get started, what it can do, detailed configuration help, how to troubleshoot issues and lots more.
Peak Hour Traffic
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Peakhour leverages the global power and scale of the Cloud to enable any business, of any size, to project the same online presence & deliver the same, world-class performance, security and customer experience as the world's largest companies, at a fraction of the cost.
Founded in 2017, Peakhour is Australia's leading Content Delivery Network (CDN) provider, offering the only all-inclusive security, performance and availability service at any scale, with simple, traffic volume-based billing. Our “CDN+” Service is used by many leading companies to secure and accelerate their websites, boost their search rankings, lower online advertising costs and grow their business online.
Peakhour has become renowned for its customer service, providing personalised on-boarding and configuration guidance to optimise both our service and your website, ensuring that you get the best possible result from your investment. Our knowledgeable support team is available to provide assistance for any query at any time via phone, chat or email.
Company Timeline
Initial Technology Development
With their long background in hosting, Adam & Dan developed a suite of innovative technology to increase Site Speed and boost Search Rankings for their previous venture, eCompanies.com.au.
First third party users
LegalVision start utilising the eCompanies accelerator for their own website, after seeing the impact on the eCompanies website.
Peakhour.io Founded
eCompanies was sold. Adam and Dan retained intellectual property rights to their web acceleration technology, and founded Peakhour.io Pty Ltd to commercialise it.
Early Adoptors
Alpha launch of Peakhour service for invited early adopter customers, international POPs expanded. New in-line memory caching technology developed with advanced caching features.
Beta Launch
First partners invited and clients expanded, API and CMS plugins developed for Wordpress and Magento.
Commercial Launch
Full Image Manipulation API, Machine Learning based Bot management developed.
Leadership Team
Adam Cassar
Co Founder & Head of Security Engineering
Adam is a serial entrepreneur with over twenty years experience founding and running innovative online businesses.
Adam gained his initial experience at Netregistry, which he joined in 1999. In his 14 years there, he rose to become the CTO of Australia’s largest hosting and domains provider.
Taxi Peak Hour
Notable achievements during his tenure include the development of platforms for automation and management of domain registrations, service management and payment gateways. He also designed and managed Australia's first clustered cloud hosting platform, running one of the country's largest email and web hosting infrastructures spanning hundreds of servers across multiple data centers, nationwide.
In 2010 Adam co-founded eCompanies, a pioneer of online business formation used by accountants, lawyers and business owners Australia-wide. eCompanies grew into Australia’s 3rd largest company registration platform by volume, and was bought by InfoTrack in 2017.
In 2017, Adam co-founded Peakhour.io to deliver the critical security, performance and reliability that online businesses need to be competitive and deliver the fastest, safest and best customer service experience online.
Daniel D'Alessandro
Co Founder & Head of Performance Engineering
Daniel graduated from Sydney University with a First Class Honours degree in Computer Science in 1999. Since then he has spent over 20 years in software engineering, gaining experience across a broad range of industries and technologies. He has developed and managed a broad range of business platforms serving web hosting and development, infrastructure automation and management, internet banking applications and more, using a multitude of development languages and environments.
Daniel began his entrepreneurial journey in 2010, co-founding and building eCompanies.com.au into the largest privately held company formation service in Australia. At its peak, eCompanies was registering 20k companies and 6000 ABNs a year, also forming trusts and providing domain registrations, email and hosting services to its clients. eCompanies sold to Infotrack in 2017.
Daniel co-founded Peakhour.io in 2017, with the vision of enabling customers to deliver the same online experience as the world's largest companies, at a fraction of the price.
Luke Metcalfe
Consulting Data Scientist, AI & ML
Luke is a polymath data scientist with a background in rapid code, public data sources, stats, marketing and entrepreneurship. He uses these skills in order to discover and utilise key technology and business trends from a broad variety of disparate data sets. Luke has performed consulting work in a wide range of engagements across the retail, property, finance, location tracking, geospatial and web analytics sectors.
Luke is often asked to blend diverse datasets rapidly, scanning for underlying patterns of behaviour and identifying target entities that display characteristics meaningful to business, not merely statistically significant patterns. He has extensive experience in optimising the accuracy of machine learning models through acquiring, understanding, transforming and combining as many relevant datasets as possible.
Peak Hour
Luke's view of the key business value of the data scientist is the ability to apply fundamental scientific rigour to business problems. He is able to deliver critical business insights rapidly, especially when the data lake is non-existent, incomplete or poorly documented, as he can synthesise data regardless of source and format. Luke is highly motivated by being able to predict, detect and differentiate human and machine behaviour systematically, at scale.
Mikhail Sozykin
Head of QA
Peak Hour Factor
Mikhail has nearly twenty years of experience in architectural design and development of high-performance networking and security technologies. Mikhail has held various development & team leadership roles with focus on cyber security, traffic engineering, distributed computing and cloud technologies.
A passionate technology professional, innovator and strategic thinker in solving complex networking, application delivery and security issues, Mikhail has managed and delivered large Cyber Security transformation programs delivering significant enhancements to organisational security posture across many large corporate IT environments.
Mikhail has worked with both Adam and Dan for nearly 8 years on various programming and development projects across both eCompanies and Peakhour.
Robert Healey
Peak Hours Pg&e
Head of Sales & Marketing
Robert has over twenty years experience in the networking, security and application performance arenas, and extensive experience in sales, marketing and business development in high-growth, zero to $Billion+ companies.
Working in a variety of technical sales & marketing roles for leading global I.T. vendors, he has gained solid and diverse experience in the design and deployment of many of the APAC region’s largest and most innovative Service Provider, Enterprise and Government networks.
Before joining Peakhour, Robert lead regional Marketing across APAC for four years at cyber security vendor Tenable. He has also held senior regional roles at leading global vendors including F5, Riverbed, Juniper, Ascend and Telstra.
Robert is fluent in written and spoken technical and business Japanese and has strong Mandarin Chinese. He holds both B.Sc. and B.E.E (Hons) degrees from the University of Sydney, and holds the CISSP certification in Cyber Security.
Karen Lam Yan Foon
Marketing Manager
Karen is a seasoned marketing professional with experience both client and agency side, she is a creative thinker who likes to explore creative ways of marketing.